Impact of AI on a digital company’s carbon footprint — Richard Whitehead // Moogsoft Inc.

Quotes

• "Observability is essentially an extension of traditional monitoring that gives you a holistic view of whatever application or digital experience you're trying to deliver. Very naively, what observability is, it's the addition of tracing to traditional monitoring and log analysis. - Richard Whitehead

• "One of the techniques that we're seeing in the industry is the analysis of logs to look for particular messages. And the individual message in a log file may not be useful. Generally speaking, log messages are very poor-quality sources, and people tend to only look at them when trying to diagnose a problem." - Richard Whitehead

• "Trying to pull more information and extract more value out of a large log file is something that we're applying machine learning to solve as an industry. The same applies to anything condensed to a rate." - Richard Whitehead

• "The problem we encounter at the level of an IT operations standpoint is that no two infrastructures are ever the same. Now it's possible; you can see repeating patterns and infrastructure, and we will encounter Kubernetes running on Amazon es. That's a reasonably common pattern; many people deploy their code using that pattern. Once that code has been deployed, the results are very different." - Richard Whitehead

• "So most of our technology, and yes, we have a data science team, what they're doing is determining the appropriate algorithm to apply to the customer's data." - Richard Whitehead

• "It's an unsupervised technology, so you just start running, the customer starts sending the data, and the algorithms are going to operate on the data it sees." - Richard Whitehead

• "A common question is, can Moogsoft take the model information from an existing customer? And apply that to the product so that other product users can leverage that information. And the answer is no, for my reasons, which are your environment may look the same, and you're an airline in Europe with the same technology. But no, your data is completely different because you use a different application." - Richard Whitehead

• "In more recent times, that conversation has turned not just to the cost and the financial implications of storing data but the environmental implications of storing large amounts of data. And, as is common with so many things, this is becoming front of mind for large organizations due to legislation." - Richard Whitehead

• "When I look at some of my customers' environments and the technologies they use in the machine-to-machine interface, like maybe using JSON payloads or even hopefully not XML because that's horrible, this is my opinion. But shockingly, I'm amazed by how many systems use email as a machine-to-machine communication mechanism." - Richard Whitehead